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Terms and Conditions

Welcome to Eaten Mama! These Terms and Conditions govern your use of our services. By accessing or using our platform, you agree to these terms. If you do not agree, please refrain from using our services.

1. Definitions

  • "Company" refers to Eaten Mama, including its subsidiaries, employees, and affiliates.

  • "User" refers to any individual accessing or using our services.

  • "Services" include food ordering, delivery, and any related offerings provided by Eaten Mama.

2. Eligibility

  • Users must be at least 18 years old to place an order.

  • By using our services, you represent that all information provided is accurate and complete.

3. Use of Services

  • Our services are for personal, non-commercial use only.

  • You agree not to misuse our platform for fraudulent activities or any unlawful purposes.

  • You are responsible for maintaining the confidentiality of your account and password.

4. Orders

  • All orders are subject to acceptance and availability.

  • Once an order is placed, it cannot be canceled or modified after the preparation begins.

  • The final price includes applicable taxes and delivery charges.

5. Delivery

  • Delivery times are estimates and may vary due to unforeseen circumstances (e.g., traffic, weather).

  • You are responsible for providing an accurate delivery address and contact information.

  • If a delivery cannot be completed due to incorrect information, you may still be charged.

6. Payment

  • We accept online payments through secure gateways.

  • Payments must be completed before the order is processed.

  • Eaten Mama is not responsible for payment gateway errors or delays.

7. Refunds and Replacements

  • Refunds or replacements are provided only under the conditions outlined in our Shipping and Return Policy.

  • Claims must be reported within [X hours] of receiving the order.

8. Intellectual Property

  • All content on our platform, including text, graphics, and logos, is owned by Eaten Mama and protected under intellectual property laws.

  • You may not copy, reproduce, or distribute any content without prior written consent.

9. Privacy

Your use of our services is governed by our Privacy Policy. Please review it to understand how we handle your data.

10. Limitation of Liability

  • Eaten Mama is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • Our total liability is limited to the amount paid for the order in question.

11. Indemnity

You agree to indemnify and hold Eaten Mama harmless from any claims, damages, or liabilities arising from your misuse of our services or violation of these terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [State/India]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City/State].

13. Changes to Terms

Eaten Mama reserves the right to modify these terms at any time. Updated terms will be posted on our platform, and continued use constitutes acceptance of the changes.

14. Contact Us

For questions or concerns about these Terms and Conditions, reach out to us at:

Thank you for choosing Eaten Mama. We look forward to serving you!

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